We attempt to find the best deals we can on Headphones and Consumer Electronics. This would include Flash Memory, iPods, Computer Accessories, Digital Cameras and more. We hope to establish relationships with our customers so they remember us on the next purchase. Please contact us at TheHeadphonesStore@yahoo.com for questions.
Return Policy:
Returns accepted for 30 Days. Buyer pays return shipping. If the item is defective the entire amount will be refunded. If there is nothing wrong with the product we will not refund the shipping costs. Please email us if questions.
Terms and Conditions:
Credit cards are charged at the time of order. All products are ahipped within 72 hours. If it is not possible for ua to ship a product within this time frame we will contact you to let you know. We will give an expected time frame for shipment. If at that time you wish to have your order refunded please contact us. We will gladly do this. Refunds accepted for 30 days unless listed in the description of the product. After 30 days any problems need to be address with the manufacturer unless other wise mentioned in the product description. Terms and conditions are subject to change at any time. If we do change them any products made before the change will be subject to the previous policy. For questions regarding this statement please email us at sales@theheadphonesstore.com.
Our contact information
By email:Sales@TheHeadphonesStore.com
By Mail: 2680 Lehman RD 501
Cincinnati, OH 45204
Please please please, if you have a problem with an item and need a return or exchange I would prefer you use the email address's from where you bought it.
Buy.com buyers use: Sales@theheadphonesstore.com
GoDaddy.com buyers use: TheHeadphonesstore@yahoo.com.
Most of phone calls will go to voice message. It would be helpful to leave your order number and email address for us to respond to your questions.
Someone in our office always has a Blackberry that receives the email from both of the above email address. Typically you will receive a return email within an hour.
It is helpful to provide a order number, and what you purchased. Or to respond to a order confirmation.
Please don't worry if a problem does arise we are very easy to work with and will work with you to resolve any problems to your satisfaction.
FYI We do sometime run out of stock of items we have listed. Typically we get stock again within 2-5 days. Except for the Bose Headphones sometimes those can take 1-2 weeks. If you need a product by a certain date it would be best to email us and ask if it is in stock.
Thanks for shopping at www.Theheadphonesstore.com!
theheadphonesstore@yahoo.comFrequently Asked Questions:
We can accept Visa, Mastercard, Discover, and American Express right on the site. Simply checkout to use these cards. If for some reason you would prefer to pay with money or or check please contact us.
WE DO NOT ACCEPT PAYPAL AND NEVER WILL. While paypal is great for the buyer for the seller they can be very difficult to deal with. We have tried them but anytime we get an order over 100 bucks they will limit access to the account and then who knows if we will ever get the money. We have found them impossible to deal with. You can go to www.paypalsucks.org to see more horror stories from sellers.
If there is another payment method you have let us know and we will consider it.